

Frequently Asked Questions
How does the Halfen Family referral work?
How does the Halfen Family referral work?
Recommend HALFEN to friends, family, or other parents and you both benefit: your friend receives a €5 discount on their first order, and you get 1000 Halfen points credited once the order is completed. You can find your personal referral link in your customer account under "Halfen Family". Share it via WhatsApp, email, or simply during your next playground chat.
Do my Halfen Family points expire?
Do my Halfen Family points expire?
Your accumulated points remain valid and do not expire. Your Animal Status is recalculated once a year on January 1st, based on the points collected in the previous year. This way, you always have a whole year to secure your status – and you can redeem your points independently of this at any time.
How does the Halfen Family Club work?
How does the Halfen Family Club work?
With every purchase and many other activities, you automatically collect Halfen Family points – our loyalty currency. You receive additional points for signing up, reviews, recommendations to friends, or your birthday. You can redeem your collected points at any time for discounts, free shipping, or exclusive rewards. The more points you collect, the more you benefit from increasingly better advantages.
