To ensure your Halfen items arrive quickly and safely, we work with reliable shipping partners. Here you will find all important information regarding delivery times, shipping costs and our returns process.
🚚 Free shipping within Germany for orders over €150.00
(the decisive factor is the merchandise value after deduction of discounts and vouchers, excluding shipping costs)
Shipping within Germany
| Shipping Method |
Delivery Time |
Cost |
| Standard Shipping (DHL) |
2–4 business days |
€4.90
free shipping for orders over €150.00
|
International Shipping
| Country |
Delivery Time |
Cost |
| Austria |
3–5 business days |
€7.90 |
| Netherlands, Belgium, Luxembourg |
3–5 business days |
€9.90 |
| Switzerland |
4–7 business days |
€14.90 |
| Other EU Countries |
4–7 business days |
€16.90 |
The exact shipping costs for your country will be automatically displayed at checkout. Free shipping for orders over €150.00 only applies to deliveries within Germany.
How is the merchandise value for free shipping calculated?
The threshold of €150.00 is based on the merchandise value after deduction of all discounts and vouchers, excluding shipping costs and without considering the VAT position.
For example: You add a product for €130.00 and a discounted product for €12.50 (originally €25.00 with a 50% discount) to your shopping cart. Your merchandise value will then be €142.50 – in this case, the flat-rate shipping fee will be charged. Shipping within Germany is only free for orders with a merchandise value of €150.00 or more.
Processing Time
We usually process your order within 24 hours (on business days). Orders placed by 12 PM usually leave our warehouse on the same day. On weekends and public holidays, shipping takes place on the next business day.
Tracking
As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with a tracking link. This allows you to track the status of your delivery at any time.
Sustainable Packaging
We care not only about the quality of our products but also about how they reach you. That's why we package plastic-free and resource-efficiently: in recyclable cardboard boxes, with paper filling material, and without unnecessary inserts.
Delivery to Packstations & Alternative Addresses
Would you prefer to have your order delivered to a DHL Packstation or to your work address? No problem – simply enter the desired address at checkout.
What to do if the delivery doesn't arrive?
If your order does not arrive within the specified delivery time, please contact us. Send us a short email to hallo@halfenstore.de with your order number – we will take care of it immediately.
Returns
Changed your mind? You can easily return your order within 14 days of receipt. You can conveniently get the return slip via our Returns Portal.
Any questions about shipping?
We are happy to help you personally. Just send us an email – we will reply as soon as possible.
hallo@halfenstore.de
.halfen-shipping-page {
max-width: 780px;
margin: 0 auto;
padding: 2rem 1rem;
font-size: 1.7rem !important;
line-height: 1.7;
color: #2a2a2a;
}
.halfen-shipping-page p,
.halfen-shipping-page li {
font-size: 1.7rem !important;
line-height: 1.7;
margin-bottom: 1.4rem;
}
.halfen-shipping-page h2 {
font-size: 2.4rem !important;
margin-top: 4rem;
margin-bottom: 1.2rem;
font-weight: 600;
border-bottom: 1px solid #e5e0d8;
padding-bottom: 0.6rem;
}
.halfen-shipping-page h3 {
font-size: 2rem !important;
margin-bottom: 1rem;
font-weight: 600;
}
.halfen-shipping-page a {
color: #2a2a2a;
text-decoration: underline;
text-underline-offset: 3px;
}
.halfen-shipping-page a:hover {
opacity: 0.7;
}
.halfen-intro {
font-size: 1.9rem !important;
line-height: 1.7;
margin-bottom: 2.5rem;
color: #4a4a4a;
}
.halfen-highlight {
background-color: #f7f4ee;
border-left: 4px solid #2a2a2a;
padding: 1.8rem 2rem;
margin: 2rem 0 3rem;
border-radius: 4px;
}
.halfen-highlight p {
margin-bottom: 0;
font-size: 1.8rem !important;
}
.halfen-highlight__note {
display: block;
font-size: 1.4rem !important;
color: #6b6b6b;
font-weight: 400;
margin-top: 0.5rem;
line-height: 1.5;
}
.halfen-shipping-table {
width: 100%;
border-collapse: collapse;
margin: 1.5rem 0 2.5rem;
font-size: 1.6rem !important;
}
.halfen-shipping-table th,
.halfen-shipping-table td {
text-align: left;
padding: 1.2rem 1.2rem;
border-bottom: 1px solid #e5e0d8;
font-size: 1.6rem !important;
vertical-align: top;
}
.halfen-shipping-table th {
font-weight: 600;
background-color: #f7f4ee;
color: #2a2a2a;
}
.halfen-shipping-table tr:last-child td {
border-bottom: none;
}
.halfen-table-note {
display: block;
font-size: 1.3rem !important;
color: #6b6b6b;
font-style: italic;
margin-top: 0.3rem;
}
.halfen-note {
font-size: 1.5rem !important;
color: #6b6b6b;
font-style: italic;
margin-bottom: 2.5rem;
}
.halfen-cta {
margin-top: 4.5rem;
padding: 3rem 2rem;
background-color: #f7f4ee;
border-radius: 8px;
text-align: center;
}
.halfen-cta h3 {
margin-top: 0;
}
.halfen-cta p {
font-size: 1.7rem !important;
}
.halfen-cta__button {
display: inline-block;
margin-top: 1.2rem;
padding: 1.2rem 2.5rem;
background-color: #2a2a2a;
color: #fff !important;
text-decoration: none !important;
border-radius: 25px;
font-weight: 500;
font-size: 1.6rem !important;
transition: opacity 0.2s;
}
.halfen-cta__button:hover {
opacity: 0.85;
}
@media (max-width: 600px) {
.halfen-shipping-page,
.halfen-shipping-page p,
.halfen-shipping-page li {
font-size: 1.5rem !important;
}
.halfen-shipping-page h2 {
font-size: 2rem !important;
margin-top: 3rem;
}
.halfen-intro {
font-size: 1.6rem !important;
}
.halfen-highlight p {
font-size: 1.6rem !important;
}
.halfen-highlight__note {
font-size: 1.3rem !important;
}
.halfen-shipping-table,
.halfen-shipping-table th,
.halfen-shipping-table td {
font-size: 1.4rem !important;
padding: 0.9rem 0.7rem;
}
.halfen-cta {
padding: 2.5rem 1.5rem;
}
.halfen-cta p {
font-size: 1.5rem !important;
}
}
